In an ideal
world every
order we ship
out would be
perfect in
every way,
however we
know from from
time to time
either we send
out an incorrect
item or you're
simply not
happy with
an item when
it arrives.
Because of
this we have
a returns policy
that lets you
know, in addition
to your statutory
rights, how
to go about
returning goods
to us that
you aren't
happy with.
OUR 14 DAY
GUARANTEE
You
can return any
item bought at
Loudclothing.com
to us within
fourteen days
of receipt
and get a refund
or have the
item exchanged.
You can return
it because you
simply don't
like it, because
it didn't fit,
because of a
manufacturing
fault or because
we sent an item
in error. Simply
return it to
us at: Returns
Dept, Loudclothing.com,
11 Waterside
Road, Hamilton,
Leicester LE5
1TL and
we'll sort out
the exchange
or refund. Please
remember to enclose
your contact
details and why
you are returning
the item to us.
BEYOND
OUR 14 DAY
GUARANTEE
PERIOD
Sadly
once
the 14 day
guarantee
period has
passed we
can only
accept items
back that
clearly have
manufacturing
faults. We
aren't able
to take back
items
that don't
fit, where
shipped wrongly
or you simply
didn't like
once our
guarantee
period has
ended. If
your item
has a manufacturing
fault return
it to the
address above
detailing
the problem
and we'll
do our best
to resolve
it for you.
EXCEPTIONS
TO RETURNS
POLICY
There
are one or
two exceptions
to our returns
policy. Sadly
we aren't
able to accept
returned
items that
have clearly
been worn
and washed
(unless there
is a manufacturing
fault with
them) or
are soiled
or dirty.
We can't
accept items
back that
(in our opinion)
have been
deliberately
damaged or
have been
subject to
excessive
wear and
tear. All
returned
items must
be in un-worn
condition
and should
be returned
with the
original
packaging.
SHIPPING AND RESTOCKING CHARGES
Loudclothing reserves the right to charge customers a £1.00 re-stocking charge to cover the cost of dealing with returned items. When a customer exchanges an item we reserve the right to charge a £1.00 reshipping charge per item to cover the additional costs of shipping out the replacement item.
LOST THE RETURNS FORM PRINTED ON YOUR DELIVERY NOTE?
If you've misplaced the returns form printed on the back of your delivery note you can download one here.
